At BioBond Labs, we are committed to providing reliable, safe, and timely shipping of all research peptides and chemicals. This Shipping Policy outlines the procedures, timelines, and responsibilities related to the shipment of our products. By placing an order with BioBond Labs, you agree to the terms described below.
Order Processing
Once an order is placed, our team works diligently to process it as quickly as possible. All orders are subject to verification and approval to ensure accurate product selection, quantities, and compliance with research use guidelines. Processing times may vary depending on product availability, order size, and verification requirements.
Shipping Methods and Delivery Times
BioBond Labs partners with trusted carriers to ensure safe and efficient delivery worldwide. Estimated delivery times may vary based on your location, shipping method, and any customs or import procedures in your country. Please note that these are estimated delivery periods and are not guaranteed:
Domestic orders: typically processed and delivered within 3-7 business days
International orders: typically processed and delivered within 7-21 business days
Shipping Charges
Shipping costs are calculated at checkout based on destination, weight, and shipping method. BioBond Labs strives to offer competitive shipping rates while maintaining safe handling and timely delivery. Any applicable customs duties, taxes, or import fees are the responsibility of the recipient.
Order Tracking
Once your order is shipped, you will receive a tracking number and instructions to monitor your shipment. Please allow 24-48 hours for the tracking information to update after dispatch.
Handling and Safety
All BioBond Labs products are packaged securely to ensure stability and integrity during transit. We use protective packaging materials suitable for research chemicals and peptides. It is your responsibility to handle the products safely upon receipt in accordance with the provided guidelines and research use instructions.
Delivery Issues
BioBond Labs is not responsible for delays caused by carriers, customs inspections, or other unforeseen circumstances. If your shipment is lost, damaged, or delayed, please contact us promptly through our Contact Us page so that we can assist you in resolving the issue.
Order Changes and Cancellations
If you need to modify or cancel an order, please contact us as soon as possible via our Contact Us page. While we will make every effort to accommodate your request, changes or cancellations may not be possible once the order has been processed or shipped.
International Shipping Considerations
International customers are responsible for complying with local import regulations and any applicable duties or taxes. BioBond Labs cannot be held liable for delays or additional charges resulting from customs procedures. We recommend checking your country’s regulations before placing an order.
Contact Us
For any questions, concerns, or assistance related to shipping, delivery, or order tracking, please reach out via our Contact Us page. Our team is dedicated to providing support and ensuring a smooth and reliable shipping experience for all customers.
Commitment to Reliable Service
At BioBond Labs, we prioritize safe, secure, and timely delivery to support your research. By following this Shipping Policy, we aim to provide clarity, reliability, and peace of mind so that you can focus on your scientific work without concern for shipping issues.